The key to a smooth working relationship between the client and software Development Company is that both parties have a clear understanding of what the customer wants or needs and what the technical partner can provide for customer satisfaction. At Softbits, we have a very detailed, organized, and creatively designed process that allows us to truly comprehend what the client asks and allows us to present the results we achieve at every step of the consultancy and collaboration process. This Softbits system has been honed through interactions with our clients and continuous collaborations on our projects.
Softbits Main Development Stages gives you a better grasp of our software development cycle.
Table of Contents:
1. Initial Phase
o A. Preparation
o B. Discovery
2. Development Phase
o A. UX/UI Engineering
o B. Software Development
o C. DevOps
3. Post-Release Phase
o A. Support Process
o B. Scaling Process
Summary of The whole process
1. Initial Phase
The initial phase, as its name suggests, begins with communication between the client and the developer. It's about learning what the customer needs.
A. Preparation
The initial phase starts with Preparation. An exploratory meeting is organized where the client or his representatives meet for the first time representatives of the development team. Usually, the Chief Technical Officer or Tech Lead of Softbits attends this initial meeting. Before anything is finalized, for security reasons, both parties discuss the need for an NDA agreement (NDA). While there are times when customers ask for this document before starting anything, it is not always required the development team simply accepts the client's request for an NDA to assure the client that none of the data and other sensitive information will be disclosed or communicated to other parties.
Once deleted, the client's project documents will be shared with representatives of the development team. If there is none, our side can offer you to do a preliminary assessment of your project.
With the project documents or pre-assessment results in hand, the development team will take the time to go through the details to create a customer review proposal. Another meeting will most likely be scheduled to discuss the details of the proposal as well when all goes well and the client accepts the clauses, a contract is then signed.
B. Discovery
The discovery phase involves a more in-depth assessment of the customer's system. In order to do that, a development team is formed with specific members assigned to the project, depending on the project’s requirements. The client also becomes an integral part of the development team and is evaluated at every stage of their advancement during this discovery phase, which generally lasts two to four weeks, areas are discovered where improvements will be needed, but this is expected, and these results will feed into the discovery report. This report will serve as a template for what the developer needs to create as they progress through the project.
However, there are also cases where projects do not need a discovery period, or that the schedule is short because the client has prepared all the details exhaustively. This actually speeds up the process.
2. Development Phase
The development phase is a phase where all topics are discovered in terms of design, programming, and testing.
A. UX/UI Designing
The design phase begins with the drafting of the user's workflow takes the business side of things into account for an organized workflow and combines it with a creative UI design tailored to the user's needs. The final design should be not only systematic and organized, but also creative and user-friendly that matches the requirements of the project. The results of the discovery phase flow here in the sense that the user’s habits and preferences are taken into account, including comparative data for competitors' products. Once the product design is approved, software development continues.
B. Software Development
To ensure maximum efficiency in our workflow, we subscribe to the Agile Software Structure development, where projects are divided into units that can be worked on, tested, adapted, and completed individually. The benefits of working on this image are the possibility of completing the project more quickly because of the "sprint" function; giving feedback because he’s part of the team, and the ability to adjust and improve processes immediately as the Team Leader sees fit.
C. DevOps
In addition to Agile, we also follow the DevOps methodology which uses automation in infrastructure and workflows, which ultimately speeds up the development lifecycle. Continuous testing, integration, and monitoring ensure products of the highest quality and value.
3. Post Release Phase
Once the product has been completed and published on the customer, our company can always perform after-sales or after-delivery services such as the following:
A. Support Process
Sometimes it may be necessary to monitor the application after it has been released. We can check and monitor errors and provide the necessary solutions. Errors are not the only things we can watch or monitor. We can also help you with analytical evaluation and metric tracking. Subsequently, we can also provide our customers with program updates and additional technical advice.
B. Scaling Process
For the Scaling process, we use analysis to determine the best way to plan the move. we also offer technical and business advice in case you are considering scaling up. When scalability is envisioned, there will undoubtedly be changes to be implemented and we can meet those needs.
To implement our scaling process, we adhere to the Twelve-Factor application methodology for software applications In addition, the cloud platform allows you to quickly make changes to your software applications and monitor the application after the change.
Summary of The whole process
From start to finish, creates order out of chaos. The job designation, the integrated system between departments, and the collaboration with customers simplify the software development cycle. We are connected with you on this journey. We provide information to you. Together, our collaboration will provide a better product, and all the preparation and effort of both parties will be worth it.